frequently asked questions

You can learn more from our asked questions

What is Excess in an Insurance Policy?

Insurance excess is the amount that you agree to pay towards any claim you make as stated in the primary policy schedule.

What are the documents needed when settling a claim ?

For settling a claim, you need to submit the following documents: -Completely filled and duly signed claim form -Original policy certificate -Death certificate issued by the local authority -Hospital discharge details -FIR -Autopsy report -KYC documents -Bank statement and cancelled cheque copy

What does cashless facility means?

Insurance companies offer a cashless facility where the insured individual doesn’t need to pay the hospital bills as they will be paid by the third-party administrator, on behalf of the insurance company. However, hospital bills up to a certain limit or sub-limits are allowed by the insurance policy. Note that the cashless facility is only available in the hospitals that are in the network of the insured company